The Ten Worst Companies To Work For In The US

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  1. 1
    RadioShack

    RadioShack

    123 points
    |

    RadioShack

    123 points

    RadioShack Corp. (NYSE: RSH) operates about 4,700 retail stores under the RadioShack brand name in the

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    United States and about 1,500 Target Mobile centers. The retailer has had almost no success as it has labored to compete with larger rival Best Buy Co. Inc. (NYSE: BBY) and a number of other retailers that have consumer electronics departments

    Reviewers were consistently unhappy about the retailer’s sales commission structure and the long hours. Like several companies on the list, reviews indicated that the company limits commissions to certain products, instead of paying based on sales. “Over the years compensation has turned into a big joke. You MUST perform in all metrics (service plans, batteries, cell phones, etc) to get any sort of bonus as an associate.” The focus on sales has not done its customer service image any favors. Consumer Reports gave RadioShack a “naughty” spot on its 2011 Naughty & Nice Holiday List, noting that the company has openly acknowledged setting different prices for the same products.

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    Added by: Maggie Mizzell

  2. Wal-mart

    115 points

    Wal-mart operates under the slogan "Save money.Live better," a business concept based on the convenience

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    store low price and high volume. It is a U.S. based multinational company and the largest retailer in the world, and also has the largest number of international sales and employees.

    Wal-mart operates in United Kingdom, Japan, India, Argentina, Brazil, Canada, Chile, Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua and Puerto Rico.

    http://www.walmart.com/

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  3. 3
    Apple

    Apple

    Buy on 70 points
    |

    Apple

    70 points

    Apple Inc. is an American multinational corporation headquartered in Cupertino, California, that

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    designs, develops, and sells consumer electronics, computer software and personal computers. Its best-known hardware products are the Mac line of computers, the iPod media player, the iPhone smartphone, and the iPad tablet computer. Its consumer software includes the OS X and iOS operating systems, the iTunes media browser, the Safari web browser, and the iLife and iWork creativity and productivity suites.

    Apple was founded by Steve Jobs, Steve Wozniak, and Ronald Wayne on April 1, 1976 to develop and sell personal computers. It was incorporated as Apple Computer, Inc. on January 3, 1977, and was renamed as Apple Inc. on January 9, 2007 to reflect its shifted focus towards consumer electronics.

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  4. Rite Aid

    60 points

    The mammoth drugstore chain, which operates about 4,700 stores in 31 states, was built in part through a

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    series of mergers and consolidations, including Thrifty PayLess and Brooks/Eckerd Stores. The integration process was messy and cost the company money, and probably some good will among its employees. Worker animosity likely was compounded by claims by employees in California who brought a class action lawsuit against the company for failure to pay overtime. The suit was settled in 2009 for $6.9 million.

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  5. Dillard’s

    60 points

    Dillard’s largest problem with employees may be CEO William Dillard II, who is part of the founding

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    family. His CEO approval rating in the Glassdoor research is an extremely low 21%. The Dillard family owns 99.4% of the corporation’s voting shares, according to the company’s proxy. Bill has family with him at the top of the company. Alex Dillard is president of Dillard’s. Mike Dillard is an executive vice-president of the company. The three have made more than $51 million as company officers over the 2009 to 2011 period.

    Like many of the retailers on this list, Dillard’s employees regularly pointed to the company’s unattractive sales incentives. One representative review indicated that high turnover was the result of employees being paid on the number of sales made per hour instead of based on a commission. “People either ended up quitting before their review or being fired randomly one day because of their sales.”

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  6. 6
    Dish Network

    Dish Network

    35 points
    |

    Dish Network

    35 points

    Dish Network Corp. (NASDAQ: DISH) employees have the overwhelming task of managing more than 14 million

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    subscribers. And Dish management has to be worried about its relationship with customers. It has been losing subscribers in an industry that includes streaming providers like Netflix (NASDAQ: NFLX), cable companies and telecoms, which have introduced fiber to the home. Customers at Dish are also likely to be upset because of battles between the network providers and the satellite company over carriage fees. AMC was recently off the Dish system for over a month.

    Many reviewers objected to the company’s long hours and no holidays. “You work all day all night. Your day starts from 6:45am till 6pm or 10pm You work every holiday that your day falls on.” It is no surprise then that reviewers suggested employees were unhappy with management, citing “mandatory overtime” and “no flexibility” with schedule. Perhaps the dissatisfaction of employees is affecting customer satisfaction. MSN Money awarded Dish a spot in its 2012 Customer Service Hall of Shame, noting that Dish’s customers did not like that the broadcaster had dropped channels and seemed to prioritize sales over quality service.

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    Added by: Maggie Mizzell

  7. 7
    GameStop

    GameStop

    29 points
    |

    GameStop

    29 points

    Employees appear to regularly complain that the company privileges sales above customer service.

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    According to one review, “Priority is placed on sales instead of games and customers, pushing people to pre-order games can place them in a situation where they spend good money on a bad game with no possibility of a refund, business’ models place customers at a disadvantage.” It may also be the reason why the video game retailer made the Consumer Report’s annual “naughty” list for bad customer service in 2011. Likely adding to poor customer service, reviews point to high turnover.

    Read more: America’s Worst Companies to Work For - 24/7 Wall St. http://247wallst.com/2012/08/10/americas-worst-companies-to-work-for/#ixzz2FTSC3tGY

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    Added by: Maggie Mizzell

  8. Hewlett-Packard

    29 points

    Hewlett-Packard Co. (NYSE: HPQ) has been through more management turmoil than any large company in the

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    United States over the past two years. In 2010, former CEO Mark Hurd was forced out after an inappropriate relationship with an HP contractor. He was replaced by Leo Apotheker who lasted only 11 months. Meg Whitman, highly regarded from her time as CEO of eBay (NASDAQ: EBAY), is the new chief executive. And based on the Glassdoor CEO rating, Whitman is well-regarded. This may be because of her sterling reputation and the belief that she can get one of the world’s largest tech companies back on track. In the meantime, the human cost of the turnaround is high. Whitman said HP would eliminate 27,000 jobs.

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    Added by: Maggie Mizzell

  9. Sears Holdings (Sears/KMart)

    26 points

    Sears, its stablemate K-Mart and several small divisions do business through 2,172 full-line stores and

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    1,338 specialty retail stores in the United States. Sears Holdings Corp. (NASDAQ: SHLD), which is controlled by fund manager Eddie Lampert, holds all these. Lampert recently was given a black eye by the press as he bought a $40 million home on Indian Creek Island, north of Miami. The purchase was made about the same time as Sears made the decision to sell 1,200 stores and close another 173.

    Customers will not be surprised to hear that Sears employees think the company’s “ancient systems” are in desperate need of repair. In addition to aging infrastructure, retail workers at both companies are unhappy with compensation. Sears employees consistently pointed to low starting salary and even lower annual raises. Kmart employees complained they cannot get enough pay as they are limited to fewer than 32 hours a week with shifts only “four to six hours long.” In 2011, Sears’ American Customer Satisfaction Index score was a 76 out of 100. Among all department stores and discount retailers, only Walmart received a lower score.

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    Added by: Maggie Mizzell

  10. 10
    Hertz

    Hertz

    24 points
    |

    Hertz

    24 points

    Hertz Global Holdings Inc. (NYSE: HTZ) operates a rental fleet of approximately 355,500 cars in the

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    United States. The business is among the most competitive in America.

    Hertz employees regularly complained that the company’s upper management is out of touch, citing unrealistic business goals that require course changes and waste time. One review read, “Upper management has little field experience and lots of MBA’s that tell you the impossible is possible.” While the company requires that all new managers have at least a bachelor’s degree, they all have to start at the bottom in the “Management Trainee” program. The relatively low hourly pay and menial jobs rubbed some recent grads the wrong way.

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    Added by: Maggie Mizzell

  11. 11
    OfficeMax

    OfficeMax

    19 points
    |

    OfficeMax

    19 points

    Retail workers on this list frequently indicated that they were treated poorly by management. OfficeMax

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    reviewers were no different, with one suggesting that the company should “learn to treat employees with respect and pay them better than minimum wage and maybe they will stick around.” In addition to inadequate pay, several reviewers complained that they were micromanaged.

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    Added by: Maggie Mizzell

  12. Robert Half International

    14 points

    Robert Half International Inc. (NYSE: RHI) is made up of seven divisions, including Accountemps and

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    Robert Half Management Resources, which supply a full-time and part-time works and consultants to businesses.

    Reviewers suggested that the amount temps are paid is undercut by the amount Robert Half takes out of each paycheck. “Pay is below what you can earn in similar sales roles, considering how much you are charging your clients. They want to make a huge margin making it impossible to be competitive with pay for placements.” A number of reviewers also said that the company’s focus on “activity metrics” and “growth expectations” over “team morale” created a “hostile work environment.”

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    Added by: Maggie Mizzell

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